Introduction
At Onecob, we are committed to protecting the privacy of our users. This privacy notice describes the types of personal information we collect, how we use this information, and your rights regarding your personal data.
1. Information We Collect
We collect and process the following types of personal information:
• Name and Surname: Used for delivering the products you win.
• Email Address: Used to contact you and send you confirmations of participation in draws.
• Phone Number: Used to contact you about your entries and for customer service.
• Delivery Address: Used for shipping the products you win.
• Browsing History: We collect data on the products you frequently visit to personalize your shopping experience.
2. How We Use Collected Information
The personal information collected is used to:
• Process your participation in draws and deliver the products won.
• Improve our site and personalize your experience.
• Provide you with quality customer service.
• Send you promotional offers and updates, with your consent.
3. Access to Information
Only Onecob employees who need this information to provide better customer service or deliver your products have access to your personal data. We do not share your personal information with third parties unless necessary to process your entries or as required by law.
4. Your Rights
You have several rights regarding your personal information:
• Access and Update: You can access and update your personal information through your account on our site.
• Deletion: You can request the deletion of your account and personal information at any time.
• Withdrawal of Consent: You can withdraw your consent to receive marketing communications at any time.
5. Payment Security
Your banking information is not stored in our database. All transactions are secured and managed by our secure payment platform, Stripe. This ensures that your payment information is protected against unauthorized access.
6. Cookie Policy
We use cookies to enhance your browsing experience on our site. Cookies help us:
• Track your preferences and suggest relevant products.
• Analyze the use of our site to improve our services.
You can choose to disable cookies in your browser settings, although this may affect certain functionalities of the site.
Changes to This Policy
We reserve the right to modify this privacy notice at any time. Any changes will be posted on this page and will take effect immediately.
Contact
For any questions or concerns regarding this privacy notice, please contact us at our contact page.